VOA Worldwide Joins GNEX 2027 as Bronze Sponsor
Perspective Group today announced VOA Worldwide as a Bronze Sponsor of GNEX 2027, taking place May 18–20, 2027, at Encore
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Westgate Resorts Named Gold Winner in 2026 Travel Weekly Magellan Awards
Westgate Resorts, the largest privately held timeshare company in the world, has been named a Gold Winner in the 2026
CustomerCount® Launches CustomerView® Feedback Analytics
– CustomerCount®, the cloud-based customer feedback management system, has launched CustomerView© by Mobius Vendor Partners as an enhancement to its
Hilton Grand Vacations Opens Hawaii’s First Hilton Club Property in Waikiki
Hilton Grand Vacations opened Ka Haku, a Hilton Club, in Waikiki on October 2, 2026. The opening introduces the Hilton
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Are you the Dog that Caught the Car?
The hospitality industry was among the first adopters of feedback, surveys, comment cards, and voice of the customer practices. It
Trinity Service Enterprises Carves out Niche in Foreign Receivable Servicing
Odilia Guiant believes that loan servicing is much, much more than merely producing trial balances and transaction summaries. As CEO
Resort Technology and Timeshare Innovation
Understanding the Resort Tech Landscape: Common Challenges In a recent episode of the Resort TradesTalk Podcast,, Sharon sat down with
Growing by Listening to the Guest
In a Resort TradesTalk Podcast conversation, Steve Krohn talks growth, independence, technology—and some of the challenges facing the timeshare industry.