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Raintree Vacation Club Partners with TimeShareWare
For Sales & Marketing and Club Functionality
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 Click to enlarge
Raintree is now using the entire breadth and depth of the TimeShareWare Enterprise platform for property management, owner contract management, reservations management, accounts receivable, front desk operations, housekeeping, maintenance, sales and marketing, and club management. TimeShareWare is replacing the existing RCC software at Raintree Vacation Club.
John Berger, Senior Vice President of Raintree Vacation Club, said TimeShareWare Enterprise provides everything Raintree needs. “TimeShareWare provides the technology platform we need to connect all of our functions together - from tours, contracts, club and reservations, to front desk and property level activities. It also gives us the ability to track and analyze the activity of our Members, and then, anticipate and deliver on their desires. It is the customer connection we’ve been looking for, not only to improve efficiency on our part, but to provide a superior level of customer satisfaction for our Members.”
Cheryn Pollard, Director of Marketing Communications at Raintree Vacation Club, says “Our primary objective is to consistently enhance our Members’ lives by providing extraordinary vacation experiences. Having everything on the TimeShareWare platform will allow our Raintree Vacation Guides to focus on the needs of our Members instead of our internal procedures. We have a sophisticated Club and this will be a big win for our Members.”
Candace Vigil, Business Development Manager for TimeShareWare commented, “We are delighted that Raintree Vacation Club has chosen to include sales and marketing and club management with their existing TimeShareWare modules. TimeShareWare’s advanced technology will provide the flexibility they need to expand products and services while maintaining the high level of customer service their Members have come to expect.”
Allen Rice, Chief Marketing Officer of TimeShareWare, says, “We are very pleased with the tremendous partnering relationship that we share with Raintree. We are confident that our technology platform will help Raintree Vacation Club to achieve even greater levels of success. We have always been impressed with the quality and professionalism of the Raintree team and how committed they are to the customers they serve.”
About Raintree Resorts and Raintree Vacation Club
Raintree Resorts is a unique blend of club, resort, and hotel hospitality, balancing cosmopolitan flair with local flavor to create a defining experience in select vacation destinations. Raintree Vacation Club currently offers primarily condominium-style rental and membership accommodations in select resorts in the U.S., Mexico, and Canada.
For more information on Raintree Resorts, please visit their website at www.raintreeresorts.com
About TimeShareWare & CondotelWare:
TimeShareWare provides the most advanced resort technology in the industry and has created a state-of-the-art software platform to provide best-of-breed, superior software solutions to shared-ownership, mixed use resorts around the world. Since 1993, TimeShareWare serves all sizes and types of vacation ownership associations, fractional ownership properties, and timeshare resorts including multi-site, single-site, and points-based clubs. The advanced technology provides critical functionality to the Vacation Ownership, Vacation Club, and Vacation Rentals industries. The TimeShareWare software platform includes solutions for lead and tour management, contract processing, sales and marketing, owner accounting, loan servicing, property management, reservations, and web-based owner servicing.
CondotelWare is the first full-service software solution designed specifically for condominium residences and hotels. The software helps owners and operators master all aspects of condo-hotel/residence management and administration, including owner accounting, billing, rental rotation, inventory management, reservations, owner relations, reporting, and more.
For more about TimeShareWare, please visit their websites at: www.timeshareware.com
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