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Massanutten Resort Selects TimeShareWare Advanced Enterprise Technology |
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Mak Koebig, VP of Massanutten Resort, says every department was involved in selecting the new software. “We did extensive due diligence before choosing a software system for Massanutten Resort. We weren’t just looking for software; we were looking for a company that could partner with us for a long-term relationship. We needed a company that understood our business and matched our culture of providing the highest quality products backed by outstanding customer service.”
Koebig continued, “We narrowed down the available vendors and spent weeks in user experiences, allowing our users to test TimeShareWare’s software against our requirements. TimeShareWare was the clear technology winner, not only in features and functionality, but in ease-of-use and reporting capabilities as well. Our visit to the TimeShareWare corporate office in Utah confirmed that TimeShareWare is the right choice for Massanutten Resort. We’ve begun the implementation process and we couldn’t be happier!”
Bill Ochs, Information Systems Manager, says Massanutten Resort studied TimeShareWare carefully before making a decision. “Massanutten Resort is a large resort with over 2,400 timeshare sides. We found that we needed more features in our property management system than our current software could offer in the foreseeable future. However, due to our highly complex business needs, we didn’t believe that any third-party software could possibly replace the system we have been building in-house for the last 10 years. So we investigated the available systems very carefully – even tediously – among all of our various departments. We found that TimeShareWare not only addresses our needs, but does so in such a robust fashion that our staff has unanimously and adamantly chosen TimeShareWare over all the other vendors to be our new property management system.”
Candace Vigil, Business Development Manager at TimeShareWare, said working with Massanutten Resort has been an exhilarating experience. “They really put us through our paces as we analyzed their requirements. We are especially pleased to be able to offer Massanutten Resort the advanced maintenance and housekeeping features they need. They will also capture tremendous value from the point-of-sale interfaces with the ski resort, restaurants, and WaterPark.”
Allen Rice, Chief Marketing Officer of TimeShareWare, said TimeShareWare is pleased to be working with such a prestigious organization as Massanutten Resort. “This project gives us the opportunity to showcase how well our platform and products can accommodate all types of resorts. Massanutten Resort chose TimeShareWare to meet their sophisticated requirements, validating the superior technology provided by our platform.”
About Massanutten Resort
Great Eastern Resort Associates and Great Eastern Resort Corporation (parent companies of Massanutten Resort) were created in 1984 by industry leaders C. Dice Hammer and the late Jim Lambert. For more than 30 years, Massanutten Resort has welcomed vacationers as they experience the beautiful Shenandoah Valley. From Massanutten Peak, you can gaze out over panoramic views of the Blue Ridge Mountains and surrounding valley.
If you enjoy skiing, golfing, swimming, hiking or just relaxing, Massanutten Resort is the perfect family vacation location. Being a four-season resort means there are things to do all year.
For more information about Massanutten Resort, please visit their website at www.massresort.com.
About TimeShareWare
TimeShareWare provides the most advanced resort technology in the industry and has created a state-of-the-art software platform to provide best-of-breed, superior software solutions to shared-ownership, mixed use resorts around the world. Since 1993, TimeShareWare serves all sizes and types of vacation ownership associations, fractional ownership properties, and timeshare resorts including multi-site, single-site, and points-based clubs. The advanced technology provides critical functionality to the Vacation Ownership, Vacation Club, and Vacation Rentals industries. The TimeShareWare software platform includes solutions for lead and tour management, contract processing, sales and marketing, owner accounting, loan servicing, property management, reservations, and web-based owner servicing.
CondotelWare is the first full-service software solution designed specifically for condominium residences and hotels. The software helps owners and operators master all aspects of condo-hotel/residence management and administration, including owner accounting, billing, rental rotation, inventory management, reservations, owner relations, reporting, and more.
For more about TimeShareWare, please visit their website at: www.timeshareware.com
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